Frequently Asked Questions

What is the Türkiye Visa Application Center?


Mosaic Visa is the only institution officially authorized to receive visa applications for Türkiye in Algeria.

Is the visa decision made by the Türkiye Visa Application Center?


No. Mosaic Visa is only responsible for forwarding applications to the Turkish Embassy or Consulate in Algeria, and the visa decision is made solely by the Embassy or Consulate. Mosaic Visa employees have no influence, either positive or negative, on the visa decision. If you encounter any claim suggesting otherwise, please report it to the authorized officers at Mosaic Visa.

Do I need a visa for Türkiye?


Official passport holders (Diplomatic, Service, or Special) are exempt from a visa for their travels to Türkiye for up to 90 days within any 180-day period. Ordinary passport holders are required to obtain a visa to enter Türkiye, though there are significant age-based exemptions for Algerian citizens: those under the age of 15 and those over the age of 65 are exempt from a visa for tourist stays up to 90 days. For all other ordinary passport holders, the rules vary: Algerian citizens outside the 18 to 35 age group may be eligible to obtain a single-entry e-Visa via the website www.evisa.gov.tr provided they meet other criteria (such as holding a valid Schengen, USA, UK, or Ireland visa or residence permit). However, Algerian citizens between the ages of 18 and 35 are required to submit their visa application to the officially authorized Türkiye Visa Application Center (Mosaic Visa) for processing under the authority of the Turkish Embassy/Consulate.

Can I make my visa application at the Consulate or Embassy?


No. You can only submit your visa application at the Türkiye Visa Application Centers, which are the only officially authorized institutions to receive visa applications.

What is a "Sticker Visa"?


A Sticker Visa is a type of Türkiye visa that is affixed to your passport. It allows you to travel to Türkiye by air or land and can be applied for at the Türkiye Visa Application Centers. Depending on the decision of the Turkish Embassy or Consulate, it may be issued as a single-entry or multiple-entry visa and may also allow for long-term stays.

What is an "Electronic Visa"?


An Electronic Visa (e-Visa) is a single-entry Türkiye visa that is not affixed to your passport. It allows you to travel to Türkiye by air and is valid for 30 days within a 6-month period.

Can I apply without an appointment?


No, applicants cannot apply without an appointment unless there is an emergency travel situation that requires immediate attention.

How can I schedule an appointment?


You can schedule your appointment free of charge by selecting your preferred date and time in the “Schedule an Appointment” section on our official website. Appointments can only be booked through our website. Please do not trust anyone who asks for an appointment fee.

Can I send my documents by courier for the application?


No, you must personally submit your visa application at the Türkiye Visa Application Centers. All applicants are required to appear in person at the center to submit their documents.

What are your working hours?


Our regular working hours are Sunday to Thursday, from 08:00 to 17:00. During Ramadan, our working hours are from 08:00 to 14:00.

What are the contact details for the Visa Application Center?


For our contact details in Algeria, please visit the following link:Contact Information.

Where can I find details about the documents necessary for the visa application?


You can find detailed information about the required documents by choosing the relevant visa category on our website at this link.

Can I apply for a visa with missing documentation?


No, the Turkish Embassy or Consulate in Algeria does not accept any visa applications with missing documentation.

What should be the validity of a passport when applying for a Türkiye visa?


Your passport must be valid for at least 6 months beyond your intended date of travel to Türkiye. If your passport has less than 6 months of validity remaining, we recommend that you renew it before submitting your application.

How much payment do I need to make to the Türkiye Visa Application Center?


Visa and service fees may vary depending on your visa type and selected services. For detailed information about our current fees, please visit this link.

How can minors (under 18 years of age) apply for a visa?


If a dependent child is traveling with one parent, a parental authorization must be signed by the non-accompanying parent.from the other parent, along with their contact details, is required. Similarly, if the child is traveling with relatives, parental authorization from both parents must be provided. Additionally, if the parents are separated, an parental authorizationand a separation certificate are required; if one parent is deceased, the death certificate must be submitted.

What does “special permit” mean?


Certain applicants are required to obtain a special permit before a visa can be issued. These include individuals who are prohibited from entering Türkiye, applicants of specific nationalities, or persons who wish to apply for a residence permit from within Türkiye. Such applications are subject to approval from the authorities in Ankara after submission. Please note that the processing time is typically 15 to 30 days. You may contact our call center for further clarification or information.

If my application requires a special permit, which procedures should I follow?


We recommend that applicants who are required to obtain a special permit provide detailed and comprehensive documentation. After submitting your visa application through our preliminary application center, you will be invited for an interview at the Embassy or Consulate. Your application will then be sent electronically to the authorities in Ankara for evaluation. Based on the decision made by the representatives in Ankara, the result of your visa application will be communicated to you during your interview at the Consulate.

How long does it take for my visa application to be processed?


The processing time for your visa application may vary depending on the workload of the Embassy or Consulate at the time. Occasionally, processing may take longer than expected; therefore, applicants are advised to apply at least 90 days before their intended travel date. Under normal circumstances, the application process usually takes around 15 working days.

Will there be an interview after my visa application?


After the Embassy or Consulate reviews your application file, they may decide to conduct an interview. In the event that an interview is required, the date and time will be communicated directly to the applicant by our staff at the Visa Application Center.

Which procedures should we follow if we are not permitted entry into Türkiye?


We recommend that applicants who are required to obtain a special permit provide detailed and comprehensive documentation. A notarized invitation letter from Türkiye, documents proving employment status, proof of property ownership (if available), and recent bank account statements are required to be submitted. Applicants who are forbidden from entering Türkiye must obtain a special permit to enter; therefore, the processing time for such applications typically ranges from 15 to 30 days. For further clarification or detailed information, you may contact our call center.

I am a foreign national residing in Algeria. What are the visa fees?


All visa fees are the same for Algerian citizens and foreigners.

I am going to travel to another country through Türkiye. Do I need a Türkiye visa?


If you are traveling by air and do not leave the international transit area at the airport, you do not need to obtain a visa. However, if you plan to stay in Türkiye for a short period or your return journey also passes through Türkiye, you may be required to obtain a transit visa. We recommend reviewing the information and documentation section on our website regarding transit visas or contacting our call center team for further assistance.

Can I cancel my application?


Applicants may request the cancellation of their visa application by submitting a written statement of withdrawal. The cancellation will be processed once it is approved by the Consulate or Embassy, and this procedure may take a few days to complete. Please note that refunds are not available for cancelled applications.

How can I track my visa application after I apply?


Once your visa application has been submitted, your file will be sent to the Embassy or Consulate for processing. After your passport is returned to the Türkiye Visa Application Center, you will receive an SMS notification if you have opted for this service. You can also track your application online by visiting this link and entering your Surname and Passport Number.

How can I collect my passport after the application is processed?


There are two options for receiving the passport. If delivery to an address was requested during the application process, it will be sent directly to that address. Otherwise, it can be collected in person from the visa application center, with ID and the payment receipt provided during the application.

Can somebody else, apart from the applicant, pick up the passport?


Only first-degree relatives — parents, siblings, or children — are allowed to collect the passport. They must present the payment invoice provided at the time of application, an identity document proving their relationship with the applicant, and an authorization letter written and signed by the applicant. No other third party is permitted to collect the passport.

Can a picture be taken at the Türkiye Visa Application Center?


Yes, passport photos can be taken directly at the Türkiye Visa Application Center.

How should the photograph be for a visa application?


The photograph must be a biometric photo with a white background, sized 5x6 cm, and taken within the last six months.

Can photocopies be made at the Türkiye Visa Application Center?


Yes, all branches provide a photocopying service.

Would the additional services at the Türkiye Visa Application Center affect a visa application?


Additional services are available upon request and are not mandatory. The use of these services does not affect the outcome of the visa application in any way.

What does Premium Lounge Service mean?


Premium Lounge Services are available for Türkiye visa applicants at the application centers. These services provide a faster and more comfortable visa application experience in specially designated areas, with refreshments served. Using the Premium Lounge Service does not affect the visa application decision.